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SoftwareReviews has named TeamDynamix a Gold Medalist for its 2023 IT Service Administration (ITSM) Information Quadrant for the fourth consecutive yr. The shopper-driven quadrant incorporates product performance, vendor capabilities, innovation, and enterprise worth.
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COLUMBUS, Ohio — TeamDynamix, a number one supplier of labor administration and enterprise integration software program options, has as soon as once more been named a Gold Medalist with high placement within the SoftwareReviews’ 2023 IT Service Administration (ITSM) Information Quadrants for each Enterprise and Mid-Market.
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SoftwareReviews has named TeamDynamix a Gold Medalist for its 2023 IT Service Administration (ITSM) Information Quadrant for the fourth consecutive yr. View the 2023 ITSM Vendor Rankings report.
Obtain: ITSM Software program Vendor Rankings Report
TeamDynamix obtained excessive marks for enterprise worth, product technique, buyer help, ease of administration, and ease of implementation. Key performance standouts embody the self-service portal, platform integrations, and the data base. TeamDynamix has gained the highest rating for 4 consecutive years. SoftwareReviews, a division of Information-Tech Analysis Group, is probably the most in-depth supply of purchaser knowledge and insights for the enterprise software program market.
“Ranked by finish customers, TeamDynamix achieved a high spot in SoftwareReviews’ 2023 ITSM class by offering their shoppers with the mandatory options and extra capabilities, comparable to undertaking portfolio administration, to allow work order management, administration, and visibility in a single pane of glass,” says Mahmoud Ramin, Senior Analysis Analyst at Information-Tech Analysis Group. “The highest ranked ITSM suppliers applied probably the most extremely sought-after options, comparable to their strategy to enterprise integration, together with a library of pre-built connectors to frequent enterprise functions, in addition to a visible circulation builder which makes ecosystem connectivity a actuality. SoftwareReviews congratulates all of this yr’s Gold Medalists.”
Key Findings:
- Ranked #1 for Self-Service Portals
- Ranked #1 for Built-in Data Administration
- Ranked #1 for Finish-user Help (password reset, dynamic types, SSO…)
- Ranked #1 for Emotional Footprint
- Ranked #1 for Vendor Help
“It’s unimaginable to get high rankings once more, and I’d prefer to thank our prospects – they’re the explanation we’re constantly named top-of-quadrant by SoftwareReviews,” says Andrew Graf, chief product officer for TeamDynamix. “We’re hyper-focused on delivering an Enterprise grade ITSM platform at a mid-market TCO. Our no-code strategy may help cut back IT admin burden, cut back operational prices, and speed up key initiatives comparable to enterprise service administration and ecosystem integration.”
About TeamDynamix:
TeamDynamix brings service and undertaking administration collectively on a single cloud-based platform with enterprise integration and automation. IT groups throughout industries leverage the answer to enhance IT maturity, optimize assets and ship enhanced end-user service supply. TeamDynamix gives IT Service Administration (ITSM), Undertaking Portfolio Administration (PPM) and Enterprise Integration and Automation (iPaaS) on one no-code platform.
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About SoftwareReviews:
SoftwareReviews empowers organizations with one of the best knowledge, insights, and recommendation to enhance the software program shopping for and promoting expertise.
For consumers, SoftwareReviews’ confirmed software program choice methodologies, buyer insights, and know-how advisors assist maximize success with know-how choices. For suppliers, the agency helps construct more practical advertising, product, and gross sales processes with knowledgeable analysts, how-to analysis, customer-centric advertising content material, and complete evaluation of the customer panorama.
SoftwareReviews is a division of Information-Tech Analysis Group, a world-class know-how analysis and advisory agency.
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